Photo submitted –  L-R: Jessica Mercado, Jennifer Mitchell, Stephanie Pope, Allana Richards, Eunice Bond, Michael Paul

Little Falls Hospital is pleased to announce that Jennifer Mitchell, RN, team leader in the inpatient department, is the recipient of the first Zero Harm Hero Award. Mitchell has been with Little Falls Hospital since 2017.

“The goal for Little Falls Hospital is to ensure that extraordinary care is being delivered to every patient. The Zero Harm Hero Award was created to help promote an already strong culture of quality, safety, and patient satisfaction, assuring high-reliability care for our patients, staff, and visitors. This award recognizes any Little Falls Hospital employee who demonstrates a commitment to this work,” said Michael Ogden, president of Little Falls Hospital.

When presented with the Zero Harm Hero Award, Mitchell said, “I was very surprised and flattered to receive the award for safety assurance. The team at Little Falls Hospital has become like family to me and I can’t express how thankful I am to have such support.”

About Little Falls Hospital 

Little Falls Hospital, an affiliate of Bassett Healthcare Network, is an inpatient 25-bed acute care hospital.  It is Herkimer County’s only provider of acute inpatient medical care, emergency care, short-term inpatient rehabilitation, and many other diagnostic and therapeutic services. The mission of Little Falls Hospital is to offer high-quality care with compassion, to all who need our services.

About Bassett Healthcare Network

Bassett Healthcare Network is an integrated health system that provides care and services to people living in a 5,600 square mile region in upstate New York. The organization includes six corporately affiliated hospitals, over two dozen community-based health centers, 21 school-based health centers, two skilled nursing facilities, and other health partners in related fields. Bassett Medical Center, the foundation of the network, is a 180-bed acute care inpatient teaching hospital located in Cooperstown, NY. To learn more about services available throughout the Bassett Healthcare Network, visit Follow Bassett on Facebook and Twitter at and